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Order Despatch - Please inform us if you plan to go away so we can avoid despatching your goods at that time. We do not accept responsibility or any subsequent loss/damage of products for shipments despatched when you are on holiday.
Seed Orders -
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All Seed orders are sent second class post via Royal Mail.
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All Seed orders to the UK incur a P&P charge of £3.25
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All International Seed Orders incur a P&P charge of £5.50 regardless of value.
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We also offer an express delivery option for both UK and International seed only orders - details at check out.
Plant Orders -
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We use an overnight courier for most plant shipments but a 48 hour delivery may be required for some parts of the country. Note: The 24 hour shipment is from despatch of order and NOT the lead time from order.
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The standard charge at cost to cover packaging and courier charges is £8.00 for one plant, each additional plant incurs a P&P charge of £2.50. For example an order for 3 plants would pick up a packaging and delivery charge of £13.00
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For Northern Ireland, parts of Scotland, and all off shore islands, normal delivery charges do not apply, therefore please enquire for a special delivery cost quotation for these areas.
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We do not accept international plant orders.
Product Orders -
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All Product orders are sent at a cost of £4.50 for orders less than £25 and FREE for all product orders over £25.
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Please note: For Northern Ireland, parts of Scotland, and all off shore islands, normal Courier delivery charges do not apply, therefore please enquire for a special delivery cost quotation for these areas. We do not accept or ship product orders for delivery outside of the UK.
Root Orders -
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All Root orders are sent at a cost of £4.95 plus 30p per tuber for UK orders.
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All European Root orders are sent at a cost of 7.95 plus 30p per tuber.
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We do not supply Root orders outside of the EU. |
Payment by Debit or Credit Card
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We accept payment for most major credit cards
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We do not accept payment from American Express
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For all card payments we do not take payment until the time of despatch of your order and NOT at the time of order placement. (Apart from Paypal transactions which takes payment at time of order)
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For all Plant orders received out of season, we require payment details up front to secure allocation of your order on our system, and payment normally taken at time of shipment.
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Customer card details are not held on PPWServices order processing database after any order has been processed.
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All hardcopy order paperwork is incinerated each month.
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Please do not ask us to hold your credit card details for future orders.
Other Payment Types
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We do accept upfront payment via PayPal and the email address to use is peter@jungleseeds.co.uk Please note that if paying up front through PayPal for seasonal goods it may be some months before goods are actually despatched.
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We also accept cheques and postal orders made out to either JungleSeeds or PPW Services Ltd
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We do not accept payment by direct bank transfer because of the high volume of small orders involved.
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Please do not send us cash in the post.
Credit Account Customers
For a small number of regular business customers i.e. local councils, educational establishments etc. we do offer a credit account facility. Please enquire if this is a necessary requirement before placing your order. We reserve the right not to offer this facility without disclosing any reason. Terms are strictly 30 days net of Invoice.
VAT
All prices are inclusive of VAT at the prevailing rate. If you require a VAT detailed invoice please ask.
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