Terms

AVAILABILITY Seed is normally available at the times when listed in this catalogue.  However because of crop failure, perishability, or unexpected demand, some lines may be unavailable at the time of order.  If an item is not available, we will provide a refund for that item.  For small seeds in large quantities, quantities are approximate. 

PAYMENT Payment is taken when the order is placed.  We use Stripe as our payment processing provider.  Payments will show on customers' statements as JungleSeeds which is the trading name of Planet Jungle Limited.

PRICES  Prices may be subject to change without notice.

INTERNATIONAL CUSTOMERS  At the moment unfortunately we are not able to take orders from customers outside of the UK.  If this changes in the future, we will update customers on the JungleSeeds website.

YOUR PRIVACY When you place an order with us we retain your name, address and a record of your transactions on file.  Only Planet Jungle Limited verified personnel will have access to this password protected and encrypted information. By placing an order with us you will automatically added to our mailing list for information about our products.  If you do not wish to be included on our mailing list, please advise us, and we will remove your details.  You have the right to see or correct any of your personal details held by Planet Jungle Ltd. Payment details are not stored by Planet Jungle. Your details are never disclosed to any third party other than for delivery requirements. 

EMAIL ADDRESS We reserve the right to use your email address to advise you the status of any outstanding orders. We will also use your email address to provide a small number of updates from JungleSeeds each year.  Please advise us if you wish to be unsubscribed from our mailing list..

TERMS OF ACCEPTANCE Seeds should be inspected on arrival and if for any reason you are not completely satisfied with your purchase please return within 14 days at your expense and we will exchange or refund. If for any reason you are disappointed by the quality of any seed you buy from us please let us know. We give no warranty, expressed or implied, as to the description or productiveness of any seed and will not in any way be responsible for the resultant crop. The purchaser accepts the above terms when an order is placed. Plants  should be inspected on arrival and checked against the delivery note, which will be enclosed, and notify us within 2 days if there are any problems. If for any reason you are not completely satisfied with your purchase or the plant has been damaged in transit please contact us immediately. We will treat all complaints seriously and will do our best to rectify the problem. If however you have signed for the plants and any damage has not been noted then Planet Jungle Ltd will not be responsible for any compensation. Please contact us for a returns authorisation number before sending any goods back to us. If the item is faulty, or the wrong item was delivered, we will arrange for the return, but if the return is for any other reason the customer is responsible for the full cost of the return and the goods must be returned in as new condition.

ORDERS - Please note that we have a minimum order value of £10 to cover our administration costs. We reserve the right not to accept or process your order for any reason. We reserve the right not to fulfil and to cancel orders, if we are unable to obtain full payment prior to dispatch, or in the event of any obvious inaccuracies in prices, (except that we may fulfil your order at the correct price). 

GERMINATION INFORMATION Brief seed raising instructions are supplied with all orders plus comprehensive instructions for some demanding varieties in terms of a small leaflet. Tropical seeds do not all keep well and we store our seed in the best conditions we can emulate for each variety. Please sow all of your seeds from us immediately on arrival wherever possible. Germination of most tropical seeds is more difficult than typical English flower seeds with many unusual dormancy characteristics playing a key factor.  Please bear this in mind when sowing our seeds and set your expectations to much lower germination percentages.

SEED DORMANCIES Some seeds contain dormancies which inhibit germination.  The pre germination seed treatment we recommend to overcome these dormancies will be sent with your order.  To encourage even and rapid germination we recommend our advice is carried out prior to sowing.

SEEDS - We charge £3.25 on all seed orders towards our administration, packaging and shipping costs,   We send seeds by Royal Mail 1st Class post.

PLANT SHIPPING CHARGES We use courier services for most plant shipments. For single plant orders the packing and delivery charge is £8.00. For each additional plant thereafter an extra cost of £2.50 is added towards the cost of packing and shipping costs. (For example an order of 3 plants will incur a delivery charge of £13.00)

ORDER DESPATCH.  Please inform us if you plan to go away so we can avoid despatching your goods at that time.  We do not accept responsibility and any subsequent loss/damage of products for shipments despatched when you are on holiday

 

TRADEMARKS AND COPYRIGHT.  Any use, printing or copying of materials on thsi website, other than in the course of browsing and ordering is strictly prohibited.

 

GOVERNING LAW AND JURISDICTION.  These terns and your use of this site are governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the Courts of England and Wales.

 

Planet Jungle Limited is registered in England. 

 

 

 

 

 

 


 

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